Returns & Exchanges

Return & Refund Policy for 2030 MEAD MAVERICKS

Last Updated: [11/21/2025]

At 2030 MEAD MAVERICKS, your satisfaction is our priority. This policy outlines the terms for returns and refunds. Please read it carefully.

1. Return Eligibility

You are eligible to request a return under the following conditions:

The item is unused, in its original condition, and includes all original accessories, manuals, and packaging (e.g., the retail box for headphones or the original case for power banks)

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The return request is submitted within 30 days of the delivery date

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The product is defective, damaged upon arrival, or incorrect (different from what you ordered).

Please note that for hygiene reasons, ear tips for headphones must be unused and in their original packaging. Certain items, such as opened software or final sale items, may be non-returnable

2. The Return Process

To initiate a return, please follow these steps:

Contact Us: Email us at hello@swiftcraft.space with your order number, the reason for the return, and, if applicable, photos or a brief video of the product issue (e.g., a damaged item or incorrect product)

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Instructions: Our customer service team will review your request and, if approved, provide you with a Return Merchandise Authorization (RMA) number and detailed shipping instructions. Please do not ship the item back without an RMA number

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Shipping: You are responsible for the cost of return shipping unless the return is due to our error (e.g., we sent the wrong item or it was defective). We recommend using a trackable shipping service

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3. Refund Process

Once we receive and inspect your returned item:

Approval: We will notify you of the approval or rejection of your refund.
Issuing Refunds: If approved, the refund will be processed to your original method of payment. Please allow 3-7 business days for the refund to appear in your account after processing, depending on your bank or card issuer’s policies

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Refund Amount: The full product price will be refunded. Original shipping costs are non-refundable unless the return is due to our error.

4. Non-Returnable Situations

We cannot accept returns or issue refunds for:

Items returned after the 30-day window.
Products with damage resulting from customer misuse, accident, or improper handling (e.g., water damage to headphones or physical damage to a power bank caused by dropping)

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Items missing the serial number, original packaging, or essential accessories (like charging cables for power banks)

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Clearance or promotional items marked as “Final Sale.”

5. Exchanges

We currently offer refunds rather than direct exchanges. If you wish to exchange an item, please process a return for a refund and place a new order on our website.

6. Contact Us

For any questions about your return or this policy, please contact our support team: